The 2013-2014 Administrative Fellows have successfully passed the 6-month mark of their fellowship! As we reflect on our experiences, we are looking forward to continuing to learn and take on new opportunities and challenges. For readers who have not gotten to know us yet, below you’ll find a brief and fun collection of facts about each of us!
Sharon Auma-Ebanyat
Hometown: Entebbe, UgandaUndergrad: University of Maryland Baltimore County (UMBC)
Grad School: University of Maryland, College Park
Favorite Cleveland Restaurant: L’Albatros
Favorite TV Show: Scandal
Favorite Exercise: Hip hop Abs
Favorite Cleveland Activity: Browns Tailgate
Favorite Cleveland Clinic Word/Phrase: Iterative Process
Favorite Fellowship Project: Patient transport time productivity measurement
Fellowship Memory: Presentation to Alumni Fellows
Presentation to the Alumni Fellows
Project Name: Patient Transport Time Productivity Decision Support reporting System
Sponsor: Rodney Foster and Bolaji Orimoloye
Description: Developed a System/tool to, measure type of transport delays by nursing units, time spent on delays by type and cost of delays by transporter/tech/nurse. The goal of this is to identify and start addressing delay inefficiencies moving forward, as timeliness is a quality measure addressed in healthcare reform that will impact our reimbursement.
Alexandra Hansen
Hometown: Westlake, OHUndergrad: Carnegie Mellon University
Grad School: Carnegie Mellon University
Favorite Cleveland Restaurant: Melt
Favorite TV Show: Homeland, Top Chef
Favorite Exercise: Insanity
Favorite Cleveland Activity: Shopping at the West Side Market
Favorite Cleveland Clinic Word/Phrase: Crump / Burning Platform
Favorite Fellowship Project: Healthcare Quality Measures Team - HBIPS SUB-1 Measure Tool Implementation
Fellowship Memory: Friday volleyball sessions in the Cave (Dave likes to keep the Fellow office freezing and dark)
Presentation to the Alumni Fellows
Project Name: Healthcare Quality Measures Team
Sponsor: Jackie Matthews, Dr. Moises Auron, Colette EinlothRoles / Responsibilities: Project Manager
Description: The Healthcare Quality Measures Team is tasked with communicating and implementing improvements related to performance on publically reported quality metrics that ultimately impact reimbursement through the Value Based Purchasing program. Recent initiatives have included physician education to improve performance on VTE-5 (Warfarin discharge education) and creating an EPIC-supported tool to address a new 2014 measure requiring all inpatient psychiatric unit patients to be screened for alcohol abuse within the first three days of admission.
David Oliphant
Hometown: Kalamazoo, MIUndergrad: Kalamazoo College
Grad School: University of Michigan
Favorite Cleveland Restaurant: West Side Market
Favorite TV Show: The League
Favorite Cleveland Activity: Going to Indians games
Favorite Cleveland Clinic Word/Phrase: Granular
Favorite Fellowship Project: CWRU & CCLCM Medical School
Fellowship Memory: Sumo wrestling at the Wellness team retreat Presentation to the Alumni Fellows
Project Name: Global Center for Health Innovation
Sponsor: Linda McHugh/Marry Curran
Roles / Responsibilities: Project ManagerDescription: The Global Center for Health Innovation (previously known as the Medical Mart) is a complex that aims to serve as a catalyst for fundamental improvements in healthcare. Attached to the Cleveland Convention Center, the facility is meant to build on the region’s reputation for innovation in healthcare and attract healthcare professionals from around the world. Cleveland Clinic, along with 21 other companies, will showcase cutting-edge technology using interactive displays. The facility is slated to open in late February.
Christopher Rodriguez
Hometown: Southlake, TXUndergrad: Texas A&M University
Grad School: Texas A&M University
Favorite Cleveland Restaurant: Johnny’s Little BarFavorite TV Show: Whatever I haven’t watched yet on Netflix
Favorite Exercise: 5 A.M. Workouts
Favorite Cleveland Activity: Hanging out with my BFFL’s a.k.a the current and former fellows
Favorite Cleveland Clinic Word/Phrase: “This data is very granular.”
Favorite Fellowship Project: Respiratory Therapy (RT) Workflow Redesign
Fellowship Memory: Dr. Cosgrove calling me a chick magnet
Presentation to the Alumni Fellows
Project Name: Cardiothoracic Anesthesiology (CTA) Respiratory Therapy (RT) Workflow Redesign and Patient Safety: 2013 – 2014 Staffing Proposal
Sponsor: Nemo Smith
Roles / Responsibilities: Project Support
Description: The goal of this project was to create, communicate, and implement a cost neutral improvement in CTA RT staffing in order to position this role for value based reimbursement. The initiative was structured in order to overtime from 4% per month to 2%, eliminate the RT Weekender program, transfer cost savings to FTEs, and assure that all new hires from vacancies be filled with an 8 hour shift stipulation or PRN position.
Katherine Strausser
Hometown: Homer, NYUndergrad: Cornell University
Grad School: Cornell University
Favorite Cleveland Restaurant: The South Side
Favorite TV Show: Currently – Dexter. But as a rule of thumb, whatever is on Netflix and the rest of the world has already seen.
Favorite Exercise: Squats
Favorite Cleveland Activity: Summertime Indians games
Favorite Cleveland Clinic Word/Phrase: [Fill in the blank large #] Foot View (i.e. “Let’s take a look at this from the 700,000 foot view”)
Favorite Fellowship Project: Strategic Zone Planning
Fellowship Memory: Getting stuck in the elevator before Doc-a-Palooza
Presentation to the Alumni Fellows
Project Name: SEHA Pediatric Clinical Affiliation
Sponsor: International Operations – Cindy Urbancic
Roles / Responsibilities: Project Support
Description: In partnership with Children’s Hospital of Philadelphia, Cleveland Clinic is responding to a Pediatric tender for clinical management of the Pediatric service line for the government health system of Abu Dhabi, SEHA. Cleveland Clinic is drafting a proposal and bid based on findings during a Pediatric service line assessment and knowledge of health care in the Emirate. Cleveland Clinic proposes to handle the administrative and international logistics while Children’s Hospital of Philadelphia proposes to own the clinical management.
Theodore Zimmer
Hometown: Edinboro, PennsylvaniaUndergrad: Allegheny College
Grad School: University of Michigan
Favorite Cleveland Restaurant: Johnny’s Little Bar
Favorite TV Show: Arrested Development
Favorite Exercise: Glamour Muscles
Favorite Cleveland Activity: Westside Market
(Least) Favorite Cleveland Clinic Word/Phrase: “Low-hanging Fruit”
Favorite Fellowship Project: Regional House Officer Staffing ReviewFellowship Memory: Being able to recite each other’s introductions during the countless meet and greets over the first month.
Presentation to the Alumni Fellows
Project Name: Taussig Acquisition of Ohio Cancer Specialists - Onboarding
Sponsor: Shannon Faulhaber, Dave Pruce
Roles / Responsibilities: Project Manager, helped project manage certain aspects of the onboarding process. Was the point of contact between CCHS services (PFS, IT, Pharmacy, etc.) and the practice.
Description: Worked with PMs in Taussig to create and update the onboarding project plan that listed out all of the necessary steps to prepare the practice to be acquired on 11/1/13. We then communicated with different Cleveland Clinic departments (billing, compliance, OPSA, etc.) about various milestones and deadlines to keep everything on-track. Other tasks included assisting with the physical inventory of the practice, as well as working to transition existing contracts to Cleveland Clinic vendors post-acquisition. 
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