Wednesday, May 22, 2013

Cleveland Clinic Experience 2013 Recap

The Cleveland Clinic Experience 2013, held on March 29th, was a great success and welcomed 54 MHA and MBA graduate students from Carnegie Mellon University, University of Michigan, Ohio State University and Wharton School of the University of Pennsylvania.  Students were given the opportunity to tour Cleveland Clinic’s world-class surgical, patient care and supply chain facilities and engage executive leaders in key healthcare discussions.

The program began with lunch and introductions by Gina Cronin and Jonathan Dunford. This was followed by an exceptional Executive Speaker series including:
Toby Cosgrove, MD, Chief Executive Officer and President
      o  Cleveland Clinic’s Culture
Steve Glass, Chief Financial Officer
o   Financial Transitions in Healthcare
Ann Houston, Chief Strategy Officer
o   Evolution of the Cleveland Clinic’s strategy in a period of change and uncertainty
Martin Harris, MD, Chief Information Officer
o   Leveraging Cleveland Clinic’s innovative health information technology

Post Assessment Survey
Overall Feedback
    91% of students reported the experience exceeded their expectations
         94% of students agreed that the tour met expectations.
 Executive Speakers
     97% of the students agreed that the speakers met or exceeded expectations
     Several students requested more time for Q&A 
     Suggested topics from the students for next year:  
                 - Innovations at Cleveland Clinic
                 - Cleveland Clinic’s Community Involvement
                 - Population Health Programs at Cleveland Clinic
Student Sentiment
“The Cleveland Clinic is a world class organization and I was excited by the opportunity to hear from key executives, interact with current fellows, and tour the facilities to see first-hand what makes the Cleveland Clinic a well-managed healthcare system.”

 “Benefits of a physician-led organization and an organ-based institute structure.”

“The most impressive thing I learned about the Clinic was the reporting capability and ability to obtain real-time data to drive decision making”
Dr. Toby Cosgrove, CEO &President, CCHS

Ann Huston, Chief Strategy Officer


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